Information We Collect
We collect information that you provide directly to us, such as when you:
- Contact us through our website forms
- Request information about our services
- Subscribe to our newsletter or updates
- Engage with our services
The types of information we may collect include:
- Name and contact information (email, phone number, address)
- Company information and job title
- Information about your business needs and requirements
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you relevant information about our services
- Customize our communications to your interests
- Comply with legal obligations
- Protect our rights and interests
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- When required by law or legal process
- To protect our rights, property, or safety
- With trusted service providers who assist us in operating our business
- In connection with a business transfer or acquisition
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data transmission protocols
- Employee training on data protection
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, and analyze our website traffic. This section explains the types of cookies we use and how you can manage them.
Types of Cookies We Use
1. Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They include:
- Session cookies: Maintain your session while browsing our website
- Security cookies: Protect against security threats and unauthorized access
- Cookie consent cookies: Remember your cookie preferences
- Load balancing cookies: Ensure optimal website performance
2. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They include:
- Google Analytics: Tracks website usage, page views, and user behavior
- Performance monitoring: Measures website speed and functionality
- User experience analytics: Helps us improve website design and content
3. Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements. They include:
- Advertising cookies: Show relevant ads based on your interests
- Social media cookies: Enable social media sharing and integration
- Retargeting cookies: Show ads to users who have visited our website
4. Cloudflare Cookies
We use Cloudflare services for website security and performance. Cloudflare may set the following cookies:
- __cf_bm: Bot management cookie for security purposes
- __cfduid: Identifies individual clients behind a shared IP address
- cf_clearance: Security clearance cookie for protected resources
- __cfruid: Rate limiting cookie to prevent abuse
Cookie Management
You can control and manage cookies in several ways:
- Cookie Banner: Use our cookie banner to accept or decline specific cookie categories
- Browser Settings: Configure your browser to block or delete cookies
- Cookie Settings: Access our cookie settings modal to customize your preferences
- Opt-out Links: Use provided opt-out links for specific tracking services
Third-Party Cookies
Some cookies on our website are set by third-party services we use:
- Cloudflare: Security and performance optimization
- Google Analytics: Website analytics and user behavior tracking
- Social Media Platforms: Social sharing and integration features
Cookie Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a specified period (typically 30 days to 2 years)
- Consent cookies: Stored for 1 year to remember your preferences
Impact of Disabling Cookies
If you choose to disable cookies, some website features may not function properly:
- Personalized content may not be available
- Some forms and interactive features may not work
- Website performance may be affected
- Security features may be limited
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent where applicable
- Data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:
- The nature of the information
- The purpose for which it was collected
- Legal and regulatory requirements
- Business needs and operational requirements
International Transfers
If you are located outside Colombia, please note that your information may be transferred to and processed in Colombia, where our servers are located. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: